Log of Past Issues

• 2026

  Feb 27

  Potential Issue with Hotmail/Microsoft Delivery

  Service Notice: Hotmail/Outlook Delivery Issues We’re aware that some emails to Hotmail/Outlook addresses may be delayed, undelivered, or landing in spam. Our team is actively working with Microsoft to resolve this as quickly as possible. We’ll post updates here as soon as we have them. Apologies for the inconvenience — thank you for your patience. Status: Investigating Impact: Intermittent delivery to Hotmail/Outlook recipients
• 2026

  Feb 10

  Security Update – HTML Email Attachments

  Today at ~12:30 PM EST, CampusLogin experienced brief downtime caused by our anti-virus software using excessive CPU while blocking malicious HTML email attachments. The issue was quickly resolved with no data loss. To prevent recurrence and improve security, starting Monday, February 16, 2026, we will automatically convert all HTML email attachments to plain-text (.txt) files. Legitimate HTML files from trusted sources can be saved and renamed to .html to view them. This change protects against accidentally opening malicious HTML content.
• 2026

  Jan 26

  Resolved Downtime – Canadian Server

  n Monday, January 26, 2026, our Canadian server (hosted by Aptum in their Toronto data center) experienced intermittent downtime throughout the day due to a connectivity issue at the hosting provider's facility.Aptum's team identified and resolved the problem by replacing faulty hardware. The server was fully restored, and service returned to normal with no data loss or security impact.For full details, Aptum's official incident report is available here: Download Aptum Incident Report here: http://www1.campuslogin.com/Files/CkUploaded/900/files/RFO-Pullman%20Data%20Center.pdf We apologize for any inconvenience this caused and appreciate your patience. CampusLogin continues to monitor performance closely and works with our providers to maintain high reliability.